Frequently Asked Questions
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- Shipping: We’re happy to ship to both Canada and the U.S.! Enjoy free shipping on orders over $150. Orders are processed within 3-5 business days, and you’ll receive an email with tracking details once your package is on its way. Please note that any customs fees for international orders are the buyer's responsibility.
- Returns & Exchanges: While we currently don’t offer refunds or exchanges, we encourage you to double-check your order before finalizing. We're here to help if you have any questions!
- Missing, Lost, or Stolen Packages: If your package goes missing after being marked as delivered, please reach out directly to the carrier. Unfortunately, we can’t handle these issues, but we’re here to support you in any way we can.
- Order Changes: Make sure your shipping details are correct before submitting your order. If you spot a mistake, we’ll cancel your order and provide a store credit so you can repurchase with the correct information.
- Wholesale: Exciting news! We now offer wholesale options. If you're interested, please reach out to us at info@kimeishon.org for more details.
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Introduction
This Privacy Policy explains how Ki Meishon LLC collects, uses, and shares your personal information when you visit our site or make a purchase.Personal Information We Collect
When you visit our site, we automatically gather certain details about your device, such as your web browser, IP address, time zone, and installed cookies. As you browse, we also collect information about the pages or products you view, websites or search terms that directed you to our site, and how you interact with the site. We refer to this as "Device Information."
We collect Device Information through:
- Cookies: Small data files placed on your device, often including an anonymous identifier. Learn more about cookies and how to disable them at All About Cookies.
- Log Files: Track actions on the site and collect data like your IP address, browser type, Internet service provider, and date/time stamps.
- Web Beacons, Tags, Pixels: Electronic files used to track how you browse the site.
When you make a purchase or attempt to do so, we collect certain details like your name, billing and shipping address, payment information (including credit card numbers), email address, and phone number. We call this "Order Information."
When we mention "Personal Information," we mean both Device and Order Information.
How We Use Your Personal Information
We use your Order Information to process and fulfill your orders (including payment, shipping, and order confirmations). We also use this information to:
- Communicate with you.
- Screen for potential risks or fraud.
- Provide you with information or promotions related to our products and services, according to your preferences.
Your Device Information helps us screen for potential risks and fraud (especially your IP address) and improve and optimize our site by analyzing how customers browse and interact with it, as well as assessing the success of our marketing campaigns.
Sharing Your Personal Information
We may share your Personal Information with third parties to help us use it as described above. For instance, we use Shopify to power our online store.
We also use Google Analytics to understand how our customers use the site. Learn more about how Google uses your information here and opt-out of Google Analytics here.
In certain situations, we may share your Personal Information to comply with laws, respond to legal requests, or protect our rights.
Text Marketing
By subscribing to our text notifications, you agree to receive recurring automated marketing messages at the phone number you provided. Consent is not required to make a purchase. Reply STOP to unsubscribe or HELP for assistance. Standard message and data rates may apply.
Opt-Out Policy
We may use your email address to send you important notices, including updates about our site. If you prefer not to receive these emails, you can opt-out by following the instructions in the email or by contacting us at info@kimeishon.org. If you email us, we may retain the content of your message, your email address, and our responses.
Behavioral Advertising
We use your Personal Information to show you targeted ads or marketing communications that we believe may interest you. To learn more about targeted advertising, visit the Network Advertising Initiative’s educational page.
You can opt-out of targeted advertising here:
Or visit the Digital Advertising Alliance’s opt-out portal here.
Our website uses cookies to keep track of items in your shopping cart, including abandoned carts, and may send you cart reminders via SMS. Your consent data for text messaging will not be shared with third parties.
Do Not Track
Please note that we do not change our data collection practices when we see a Do Not Track signal from your browser.Data Retention
We retain your Order Information for our records unless and until you ask us to delete it.Changes
We may update this Privacy Policy occasionally to reflect changes in our practices or for legal or regulatory reasons.Contact Us
For more information about our privacy practices, questions, or complaints, please contact us at info@kimeishon.org.
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This website is operated by Ki Meishon LLC. Throughout the site, the terms “we,” “us,” and “our” refer to Ki Meishon LLC. Ki Meishon LLC offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service,” “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify
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